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Vice President, Operations #4274DW

Company Name:
Career Transitions, LLC
Primary Role: To lead the operations functional areas within the state, and direct cost effective, high quality customer service and operational integrity.
Key Accountabilities:
Develop operations strategies and direct and manage the output and quality, field operations, production and maintenance for 21 independent operating centers within the state. Total number of customers served per operating unit vary from 100 to 70,000.
Implement best operating practices to promote continuous improvement, innovation and excellent customer service.
Ensure that operational integrity is maintained, including regulatory compliance in all facilities. Provide strategic and operational input to annual business plan, control budgets for responsible areas, and ensure that operational and financial targets are met or exceeded.
Lead, motivate and develop a staff of approx. 20 direct reports, and 280 in direct reports for the state of Indiana. Build shared commitment to improving business performance, and develop both individual and team capabilities.
Drive performance by linking business units' objectives to company goals and values. Communicate a shared vision, energize and empower staff, and champion diversity.
Work with the state President and engineering staff to develop the strategy and priorities for capital investment programs, and drive the effective implementation of such programs.
Support the business development function within the state. Assist in the due diligence and operational analysis, and ensure effective integration and performance of acquisitions and contract operations.
Establish relationships with and serve as operational contact for political and civic leaders and other key external shakeholders.
Support and assist the state President in maintaining and enhancing such relationships state-wide.

Education / Knowledge:
Bachelor's degree in operational discipline, management or related discipline Masters' degree preferred. Demonstrated experience in leading, motivating and empowering employees to effect positive change and improve business performance. At least ten years' experience successfully managing operational areas in multiple locations with represented employees. Experience in establishing, meeting or exceeding organizational performance targets. Position will require travel, up to 50% at times.


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