Call Center (Patient Support Specialist) Customer Service & Call Center - Greenwood, IN at Geebo

Call Center (Patient Support Specialist)

3.
1 Greenwood, IN Greenwood, IN Full-time Full-time Estimated:
$33.
5K - $42.
4K a year Estimated:
$33.
5K - $42.
4K a year 2 days ago 2 days ago 2 days ago Description:
The ideal candidate will be able to multi-task in a fast-paced setting, answering more than 100 calls per day while being courteous, a patient advocate, and promoting a positive patient experience.
They must also be extremely detail-oriented and be able to develop strong interpersonal relationships with patients and staff.
Register and schedule patients referred by outside physicians (via phone or fax.
) Ensure complete and accurate registration, including patient demographics and current insurance information.
Verify patient insurance including referrals and authorization requirements.
Triage phone calls to appropriate staff members Additional duties as assigned.
Requirements:
Strong patient advocate, promoting a positive patient experience.
Experience with an EMR scheduling system.
Previous medical practice experience a plus Basic insurance knowledge Dedicated team-player Dependable and reliable Ability to effectively communication with patients Focused on accuracy and attention-to-detail.
Positive, energetic personality.
Estimated Salary: $20 to $28 per hour based on qualifications.

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