Operations Clerk
Quality Custom Distribution Quality Custom Distribution Greenwood, IN Greenwood, IN Full-time Full-time $20 an hour $20 an hour 6 days ago 6 days ago 6 days ago QUALITY CUSTOM DISTRIBUTION IS NOW HIRING OPERATIONS CLERKS IN LAS VEGAS, NV! Who We Are:
QCD is a wholly-owned subsidiary of Golden State Foods which is one of the largest diversified suppliers to the Quick Service Restaurant industry.
QCD has been providing custom distribution services to iconic customers throughout the United States.
QCD is a multi-stop, regional delivery service with a focus on customer service.
Our business philosophy actively supports our associates through our (4) core values:
1.
) Treat others like you want to be treated 2.
) Make the best product 3.
) Give the customer a fair deal 4.
) Maintain the highest standards WE OFFER Competitive Pay Hours:
6:
00am-4:
30pm Wednesday- Saturday Benefits within 30 days of employment for you and the family 401(k) Pay day is every FRIDAY!!!! JOB
Summary:
Processes customer orders accurately and efficiently to ensure high quality customer service.
Essential Functions:
Performs administrative and clerical tasks, including data entry and report generation, to support the timely, accurate, and thorough maintenance of files, logs, and records and to support compliance with GSF, DOT, and other regulatory policies and procedures.
(50%) Provides support and assistance to supervisors and drivers in the dispatch office to ensure high levels of productivity and smooth operations.
(15%) Prepares and maintains daily paperwork for drivers and the warehouse, including driver DOT files, to ensure confidentiality, accuracy, and timeliness.
(15%) Extracts relevant driver data from the XATA system to provide supervisors with the information required to counsel drivers.
(15%) Prepares a variety of documents and reports for store deliveries to ensure accurate and timely customer service.
(5%) Performs other related and assigned duties as necessary.
PERFORMANCE CATEGORIES Productivity/quality standards:
accuracy, timeliness, thoroughness Productivity/quality standards:
customer service/satisfaction and responsiveness Attendance and punctuality Professional attitude and demeanor Customer and vendor relations Teamwork within the department and across departments Project/assignment standards MINIMUM
Qualifications:
Education and experience equivalent to:
Experience:
0 to 2 years of relevant work experience in customer service or order processing Knowledge, Skills and Abilities Knowledge of:
PC word processing/spreadsheet software- Excel/ JDE/ JDA General warehouse/transportation operations Relevant department concepts, procedures, and regulations Customer service concepts and techniques Basic office equipment and machinery Filing and record-keeping procedures and systems DOT regulations, policies, and procedures Skill and ability to:
Identify problems or irregularities for early resolution Communicate and coordinate effectively with internal and external customers verbally and in writing Read and process written information with a high degree of accuracy Prepare a variety of administrative documents and reports Work effectively in a general business environment, with a focus on high levels of quality and customer service Act in accordance with GSF's Values and Creed All interested candidates please submit your resume at www.
qualitycustomdistribution.
com Job Type:
Full-time Pay:
$20.
00 per hour Expected hours:
40 per week
Benefits:
401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Tuition reimbursement Vision insurance Schedule:
10 hour shift Day shift Overtime Weekends as needed
Experience:
Microsoft Excel:
1 year (Required) Warehouse:
1 year (Required) Work Location:
In person Performs administrative and clerical tasks, including data entry and report generation, to support the timely, accurate, and thorough maintenance of files, logs, and records and to support compliance with GSF, DOT, and other regulatory policies and procedures.
(50%) Provides support and assistance to supervisors and drivers in the dispatch office to ensure high levels of productivity and smooth operations.
(15%) Prepares and maintains daily paperwork for drivers and the warehouse, including driver DOT files, to ensure confidentiality, accuracy, and timeliness.
(15%) Extracts relevant driver data from the XATA system to provide supervisors with the information required to counsel drivers.
(15%) Prepares a variety of documents and reports for store deliveries to ensure accurate and timely customer service.
(5%) Performs other related and assigned duties as necessary.
Productivity/quality standards:
accuracy, timeliness, thoroughness Productivity/quality standards:
customer service/satisfaction and responsiveness Attendance and punctuality Professional attitude and demeanor Customer and vendor relations Teamwork within the department and across departments Project/assignment standards PC word processing/spreadsheet software- Excel/ JDE/ JDA General warehouse/transportation operations Relevant department concepts, procedures, and regulations Customer service concepts and techniques Basic office equipment and machinery Filing and record-keeping procedures and systems DOT regulations, policies, and procedures Identify problems or irregularities for early resolution Communicate and coordinate effectively with internal and external customers verbally and in writing Read and process written information with a high degree of accuracy Prepare a variety of administrative documents and reports Work effectively in a general business environment, with a focus on high levels of quality and customer service Act in accordance with GSF's Values and Creed 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Tuition reimbursement Vision insurance 10 hour shift Day shift Overtime Weekends as needed Microsoft Excel:
1 year (Required) Warehouse:
1 year (Required).
Estimated Salary: $20 to $28 per hour based on qualifications.
QCD is a wholly-owned subsidiary of Golden State Foods which is one of the largest diversified suppliers to the Quick Service Restaurant industry.
QCD has been providing custom distribution services to iconic customers throughout the United States.
QCD is a multi-stop, regional delivery service with a focus on customer service.
Our business philosophy actively supports our associates through our (4) core values:
1.
) Treat others like you want to be treated 2.
) Make the best product 3.
) Give the customer a fair deal 4.
) Maintain the highest standards WE OFFER Competitive Pay Hours:
6:
00am-4:
30pm Wednesday- Saturday Benefits within 30 days of employment for you and the family 401(k) Pay day is every FRIDAY!!!! JOB
Summary:
Processes customer orders accurately and efficiently to ensure high quality customer service.
Essential Functions:
Performs administrative and clerical tasks, including data entry and report generation, to support the timely, accurate, and thorough maintenance of files, logs, and records and to support compliance with GSF, DOT, and other regulatory policies and procedures.
(50%) Provides support and assistance to supervisors and drivers in the dispatch office to ensure high levels of productivity and smooth operations.
(15%) Prepares and maintains daily paperwork for drivers and the warehouse, including driver DOT files, to ensure confidentiality, accuracy, and timeliness.
(15%) Extracts relevant driver data from the XATA system to provide supervisors with the information required to counsel drivers.
(15%) Prepares a variety of documents and reports for store deliveries to ensure accurate and timely customer service.
(5%) Performs other related and assigned duties as necessary.
PERFORMANCE CATEGORIES Productivity/quality standards:
accuracy, timeliness, thoroughness Productivity/quality standards:
customer service/satisfaction and responsiveness Attendance and punctuality Professional attitude and demeanor Customer and vendor relations Teamwork within the department and across departments Project/assignment standards MINIMUM
Qualifications:
Education and experience equivalent to:
Experience:
0 to 2 years of relevant work experience in customer service or order processing Knowledge, Skills and Abilities Knowledge of:
PC word processing/spreadsheet software- Excel/ JDE/ JDA General warehouse/transportation operations Relevant department concepts, procedures, and regulations Customer service concepts and techniques Basic office equipment and machinery Filing and record-keeping procedures and systems DOT regulations, policies, and procedures Skill and ability to:
Identify problems or irregularities for early resolution Communicate and coordinate effectively with internal and external customers verbally and in writing Read and process written information with a high degree of accuracy Prepare a variety of administrative documents and reports Work effectively in a general business environment, with a focus on high levels of quality and customer service Act in accordance with GSF's Values and Creed All interested candidates please submit your resume at www.
qualitycustomdistribution.
com Job Type:
Full-time Pay:
$20.
00 per hour Expected hours:
40 per week
Benefits:
401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Tuition reimbursement Vision insurance Schedule:
10 hour shift Day shift Overtime Weekends as needed
Experience:
Microsoft Excel:
1 year (Required) Warehouse:
1 year (Required) Work Location:
In person Performs administrative and clerical tasks, including data entry and report generation, to support the timely, accurate, and thorough maintenance of files, logs, and records and to support compliance with GSF, DOT, and other regulatory policies and procedures.
(50%) Provides support and assistance to supervisors and drivers in the dispatch office to ensure high levels of productivity and smooth operations.
(15%) Prepares and maintains daily paperwork for drivers and the warehouse, including driver DOT files, to ensure confidentiality, accuracy, and timeliness.
(15%) Extracts relevant driver data from the XATA system to provide supervisors with the information required to counsel drivers.
(15%) Prepares a variety of documents and reports for store deliveries to ensure accurate and timely customer service.
(5%) Performs other related and assigned duties as necessary.
Productivity/quality standards:
accuracy, timeliness, thoroughness Productivity/quality standards:
customer service/satisfaction and responsiveness Attendance and punctuality Professional attitude and demeanor Customer and vendor relations Teamwork within the department and across departments Project/assignment standards PC word processing/spreadsheet software- Excel/ JDE/ JDA General warehouse/transportation operations Relevant department concepts, procedures, and regulations Customer service concepts and techniques Basic office equipment and machinery Filing and record-keeping procedures and systems DOT regulations, policies, and procedures Identify problems or irregularities for early resolution Communicate and coordinate effectively with internal and external customers verbally and in writing Read and process written information with a high degree of accuracy Prepare a variety of administrative documents and reports Work effectively in a general business environment, with a focus on high levels of quality and customer service Act in accordance with GSF's Values and Creed 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Tuition reimbursement Vision insurance 10 hour shift Day shift Overtime Weekends as needed Microsoft Excel:
1 year (Required) Warehouse:
1 year (Required).
Estimated Salary: $20 to $28 per hour based on qualifications.
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