Front Office Assistant - Greenwood Retail & Wholesale - Greenwood, IN at Geebo

Front Office Assistant - Greenwood

Greenwood, IN Greenwood, IN Full-time Full-time Estimated:
$30.
5K - $38.
6K a year Estimated:
$30.
5K - $38.
6K a year 13 days ago 13 days ago 13 days ago Position
Summary:
To greet all patients in a kind and caring manner and to ensure all necessary check-in information is obtained prior to the patient visit with the provider.
Schedule the appropriate follow up appointments.
This is a full-time in office position.
Expected work hours are Monday-Friday, 8:
00AM-4:
30PM.
Major Job Duties and
Responsibilities:
Make eye contact with and greet all patients in a kind, enthusiastic, and helpful caring manner.
Ask patients to sign in upon arrival and obtain any information as required.
(i.
e insurance and photo id cards) Advise patients of any delay and the time involved.
Connecting the patient to medical portal and tablet so that the patient medical record can be completed.
Maintain communication with the clinical area to maintain appropriate patient flow and to update waiting patients.
Copy/scan patients' insurance cards & run eligibility checks within EMR.
Verify current signature on file and obtain updated signature as needed.
Confirm with patient regarding the need for a referral.
Have patient contact their PCP if referral has not arrived.
Print and distribute daily schedules each morning.
Schedule appointments and medical tests as needed.
Close scheduling orders after completion.
Change patient status in EMR.
Collect co-payment and guarantor balances Thank patient for choosing UOI and ask Is there anything else I can do for you? Schedule appropriate radiology studies and submit to the pre-cert team.
Review any laboratory work that needs to be done prior to any follow-up appts and schedule accordingly.
Answer all incoming calls in a prompt and courteous manner transfer calls as needed.
Adhere to UOI telephone etiquette standards.
Checking and distribute faxes.
Reschedule appts when necessary due to provider out of office status.
Enter new patient demographics as needed.
Verify existing patients' demographics in EMR and make changes or additions as needed Notify clinical area of any patient call informing the practice of a delay in their arrival.
Rotate late days with the front office staff to assist physician and patient.
Assist with new patient chart completion as needed.
Provide relief for various positions as needed.
Schedule office procedures as needed.
Help cover other offices when needed.
Other duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/ or Experience Education:
High School Graduate or GED equivalent Organizational skills training preferred Computer courses preferred Organizational Skills Training preferred
Experience:
2 years previous experience in medical office setting preferred 2-3 years' experience working in a business office Previous experience with multi-phone lines.
Estimated Salary: $20 to $28 per hour based on qualifications.

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